Frequently Asked questions
What is Teamviewer?
TeamViewer is a remote access and remote control software, that allows us to connect to the devices remotely.
Which of the devices can be remotely accessed using Teamviewer?
At the moment, teamviewer can be installed and used on WonderPOS, Sunmi Full EPOS, MyPOS, Kiosks & Tablets.
Why a remote connection is required to assist clients?
Remote connection helps us to access the devices and assist clients with various functions such as;
- Printer installation
- Assigning printers to various sections
- Troubleshooting
- Software updates
- Train clients on options available on the system, etc..
Related Articles
PDQ Card Payments Troubleshooting
How to Troubleshoot Card Payments on S300/APOS PDQ terminal For S300 If the PDQ button on MS is RED please contact PDQ team Restart PDQ & Router Ensure the cables are firmly connected to the LAN port and not COM port on PDQ Adapter Ensure Green & ...
Basic & Intermediate Linux Commands
Linux Commands - Basics pwd When you first open the terminal, you are in the home directory of your user. To know which directory you are in, you can use the “pwd” command. It gives us the absolute path, which means the path that starts from the ...