How to Troubleshoot MyPOS Printer

How to Troubleshoot MyPOS Printer

How to Troubleshoot MyPOS Printer

  1. Pull the trigger from the bottom and Open the MyPOS lid up
  2. Check for Foodhub / Thermal Paper Roll inside the Printer
  3. Pull Out the paper a little bit and close the Printer
  4. Try Swapping the paper to the other side as thermal prints only get printed on one side of it
  5. There is a grey color section labeled as "TF card" and "SIM CARD" Inside the Lid on the upper side
  6. Take a sharp Board Pin or any Object and insert it inside that hole until you feel a keypress, Press & Hold for 15 seconds
  7. Close the Lid and turn on My POS

In case of continued failure please tap on the link to WhatsApp our support team Contact Support


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