Takeaway not listed on Foodhub Portal

Takeaway not listed on Foodhub Portal

If a takeaway is not listed on the Foodhub portal, check for the following details;

1. Food hygiene ratings - Food hygiene ratings must be minimum 1. Check this under Features > Food hygiene ratings. If the ratings are not found, update the same by clicking on Update Rating tab. 
2. Foodhub Config - Check if the listing is enabled on Foodhub Config. Check this under Features > Foodhub Config. If this is Inactive, Please contact your lead/manager to activate the feature. 
3. Delivery Charged by - Check Delivery charged by feature under Config > Checkout page > Delivery charged by must be marked as Advanced Postcode. 
4. Lattitude & Longitude - Check if the lattitude and longitude updated under Config > SEO are correct. If not click on Generate Lattitide / Longitude co-ordinates tab 
5. Account Status - Account status must be Just Installed & above. 

Please reach out to the technical team in case of any queries/issues.


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