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Orders Missing on Z-Reports
If a client mentions that the orders are missing on Z reports, Follow the below mentioned checks. 1. Check if the order was hidden. If the orders are not hidden, they won't reflect on Z reports. 2. Get order details from the client. It can be the ...
Screen is blank - Unable to view orders - A920
Please follow the below steps if the client is unable to view orders on the screen. Access the device remotely and update the following options Disable Screen saver Disable ambient display Set sleep as none This will fix the issue. Please reach out ...
Unable to view Z reports
Please follow the below steps if the client is unable to view Z reports Check if the orders are marked as completed. Only completed orders will reflect in Z reports Check if the orders were marked as Void. Voided orders will not reflect on Z reports ...
Tracking staff's order activities
Please find below the steps to view Staff statistics On EPOS > Select Reports > Staff stats Staff stats will display the report on how many orders were placed, how many orders cancelled & how many orders were refunded by a particular staff member ...
How to Install Foodhub EPOS lite
Terminal Details Installation Steps Connect the power cable & Power on the device. Insert the paper roll. Connect Internet On the Screen, Enter registered mobile number and Validate with OTP. The device is now ready to process online and Offline ...